Our partner, Sietronic, specializes in providing specialized service and support for variable frequency drives (VFDs) within the industry, with a particular focus on the Siemens product portfolio. Serving critical VFD installations for various customers across Southern & East Africa, we recognized the need for a proactive solution to better support operations across this vast geographical area. To address challenges such as unplanned downtime, degrading asset performance, and limited in-house expertise impacting breakdown recovery time, we empower the workforce with diagnostics & maintenance tools, fostering collaboration with Service Engineers to expedite problem-solving. Additionally, we introduce a new data-driven service enabling the pre-emptive maintenance of drive trains throughout their entire lifecycle. Through this approach, we transition from Reactive to Pre-emptive Maintenance, reduce unplanned downtime and quality-related scrap production, and decrease the time required to resolve breakdowns, ultimately creating significant value for our clients.